Help Desk Customer Service Ticket System Download
Help Desk Customer Service Ticket System Download
E-mail and jQuery powered attachment supported Help Desk, Online Customer Care, Ticket System. Provide your customers send their questions or problems to you by a professional system. Template system is fully customizable.
Features
Front View
1. Users
� Your customers can sign up and add their contact details.
� E-mail activation after sign up.
� User Login
2. Ticket Management
� Users can submit tickets,
� Add attachments to their tickets (jQuery and AJAX powered)
� Supported file types: JPG , PNG, GIF , DOC, DOCX , PDF, XLS , XLSX, PPT , PPS, PPTX and PPSX
� Save their tickets as drafts to continue later
� Engage in message conversation with admin inside the tickets
� When a new message is submitted, the system sends mail to recipients
Admin View
1. User Management
� Admins can add, edit, delete or make admin other users
2. Ticket Management
� Admins can engae in message conversation with users inside the tickets
� When a new message is submitted, the system sends mail to recipients and gives warning at the admin page
� Admins can close or re-open tickets
3. Site Settings
� Admins can set the cookie settings, site template, site title and site e-mail.
Other Features
1. PHP based template system
� Easily create your own templates without any knowledge of php.
� The template system is quite similar to or even simplier than wordpress template system
Installation
1. Create a database.
2. Edit the details in �settings.php� in the includes folder of the script for your needs and preferences.
3. Change the read-write permissions of �files� folder and other folders inside to 777.
4. Upload all files to your server in the folder you�ve specified in the settings.php file.
5. Visit the address yoursite.com/path_to_help_desk/install.php for installation.
Help Desk Customer Service Ticket System Download
Categories:
Nulled Scripts
